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Santa Maria Suites Florida Reviews Accolades

Reviews & Accolades

See What Our Guests Have to Say

Guests love our great location in Old Town close to the heart of it all - Mallory Square, famous Key West festivals, and the exciting nightlife of Duval Street. They can't help but rave about our luxurious, condo-style suites and unexpected amenities like free smoothies by the pool.

All Reviews

Guest   •   March 16, 2023

The rooms and kitchen ...

The rooms and kitchen were clean and two bed rooms are useful for the family, but they were small and dark. The pool was small and patio was not comfortable because of insects and noise. This hotel doesn't provide breakfast and lunch. We have to go outside and wait in a line. I chose this hotel because I expected some delicacy for the guest service but there were not. The staff making Mohito in poolside didn't look hygienic and the other staff on lobby didn't provide detailed information about hotel services. Definitely it was not worth the price.
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Guest   •   March 14, 2023

Very small rooms, bathrooms, ...

Very small rooms, bathrooms, and grounds. The pool area is nice, but also small. Shallow pools. Definitely not a place for kids.
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Guest   •   June 25, 2024

Bathrooms were small and ...

Bathrooms were small and two ceiling mounted rain showerheads were horrible. Neither the Queen bed nor pillows were comfortable. Pool and pool bar were great. Free bottled water at the pool was nice. Staff brought by muffins and chocolates each night. Front desk staff were polite and professional. They allowed us to park two vehicles at $20/vehicle/night. Location is close to the beach, Southernmost Point, the Lobster Shack, Cuban coffee and a couple of bars. Kitchen was adequately equiped. We had a two bedroom suite and it was fine for 4 people, but you have to be able to walk two flights of stairs to get to your bedroom.
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Guest   •   July 11, 2024

The service at this ...

The service at this resort is impeccable. Everything from check in to check out and everything in between was very smooth. The staff maintains a very clean property. Location is great, close to a small grocery and great cuban coffee across the street. The only drawback is the private beach you get access to is basically unusable. No one would actually use such a bad beach and not what you would expect at a tropical "paradise", so that part felt like false advertisement.
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  • Awards & Accolades
    • 2024 Traveler's Choice: Best of the Best -TripAdvisor
    • 2024  Ranked #2 Family Resort in the US - TripAdvisor
    • 2024 Ranked #1 in Best Key West Resort - TripAdvisor
    • 2024 Ranked #1 in Best Key West Resorts - US News
    • 2024 Fodor's Choice - Travel
    • 2023 Traveler's Choice: Best of The Best - TripAdvisor
    • 2023 Rated #1 Best Resort in Key West - US News
    • 2023 Booking.com ‘Traveller Review Award'
    • 2021 Ranked #1 Hotel in Key West for 2021 - US News
    • 2021 Ranked #17 Hotel in Florida for 2021 - US News
    • 2020 Ranked #1 Hotel in Key West for 2020 - US News
    • 2019 Rated the #13 hotel in the USA by TripAdvisor
    • 2018 Rated the #6 hotel in the USA by TripAdvisor
    • 2018 Rated #1 Key West Hotel by Fodor's Travel
    • 2018 Ranked #1 Hotel in Key West for 2018 - US News
    • 2018 Rated 4 Diamonds by AAA (1 of only 2 properties in KW)
    • 2017 Ranked #1 hotel and #1 resort in Key West by US News
    • 2016 Property of the Year from the KW Lodging Assoc.
    • 2015 Traveler's Hall of Fame Award from TripAdvisor
    • #1 Rated Resort in the Florida Keys by Booking.com
    • Top 5 Rated Resort in Key West by TripAdvisor
    • #1 Rated Key West Resort on Yelp