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Santa Maria Suites Florida Reviews Accolades

Reviews & Accolades

See What Our Guests Have to Say

Guests love our great location in Old Town close to the heart of it all - Mallory Square, famous Key West festivals, and the exciting nightlife of Duval Street. They can't help but rave about our luxurious, condo-style suites and unexpected amenities like free smoothies by the pool.

All Reviews

Guest   •   December 10, 2016

Good location, but not ...

Good location, but not worthy of $560 per night
Service
Quality
Cleanliness
Guest   •   August 20, 2023

Nice hotel, quite and ...

Nice hotel, quite and perfect tl relax
Service
Quality
Cleanliness
Guest   •   February 16, 2024

The air conditioning sounded ...

The air conditioning sounded like a train going through your room when it came on. Otherwise great experience.
Service
Quality
Cleanliness
Guest   •   July 03, 2023

These suites are outstanding! ...

These suites are outstanding! Clean and modern, spacious and comfortable. We had a pool facing 2nd floor suite with balcony. We sat on the balcony for hours everyday. The pool area is relaxing, with a tropical island landscape, plenty of loungers and umbrellas, and fun music playing as you relax in the Key West sun. Poolside frozen drinks and waters are free, and you can charge alcoholic drinks to your room account. There's a free happy hour that we didn't experience, but staff were enthusiastic about making sure everyone knew. Turndown service at 6pm includes muffins and tiny ice cream bars. The staff is friendly as can be, from the reception, to pool-side staff, and the grounds keepers and house keepers. This is a modern hotel. AC works amazing, which we needed after hot days exploring the island. There's a ton of plugs everywhere in these rooms: no need to fight for space to charge your devices. There's a convenience store and restaurant across the street, and places that have evening live music outdoors. The restaurant attached to this hotel was actually the best dining we experienced on the island. Pricey, but 100% with it. The beach is about 1 block away, and so location is ideal to be steps away from the fun, but just outside the heavy crowded path. Somehow the last 2 days, housekeeping didn't come while we were out, but we called down to the desk and asked for refills on the coffee pods, creamers and towels, and they brought them right up.
Service
Quality
Cleanliness
 
  • Awards & Accolades
    • 2024 Ranked #1 in Best Key West Hotels - US News
    • 2024 Ranked #1 in Best Key West Resorts - US News
    • 2023 Traveler's Choice: Best of The Best - TripAdvisor
    • 2023 Rated #1 Best Resort in Key West - US News
    • 2023 Booking.com ‘Traveller Review Award'
    • 2021 Ranked #1 Hotel in Key West for 2021 - US News
    • 2021 Ranked #17 Hotel in Florida for 2021 - US News
    • 2020 Ranked #1 Hotel in Key West for 2020 - US News
    • 2019 Rated the #13 hotel in the USA by TripAdvisor
    • 2018 Rated the #6 hotel in the USA by TripAdvisor
    • 2018 Rated #1 Key West Hotel by Fodor's Travel
    • 2018 Ranked #1 Hotel in Key West for 2018 - US News
    • 2018 Rated 4 Diamonds by AAA (1 of only 2 properties in KW)
    • 2017 Ranked #1 hotel and #1 resort in Key West by US News
    • 2016 Property of the Year from the KW Lodging Assoc.
    • 2015 Traveler's Hall of Fame Award from TripAdvisor
    • 2015 Insiders' Select Award from Expedia
    • 2015 Award of Excellence from Booking.com
    • #1 Rated Resort in the Florida Keys by Booking.com
    • Top 5 Rated Resort in Key West by TripAdvisor
    • #1 Rated Key West Resort on Yelp