Awards & Accolades
- 2018 Rated the #6 hotel in the USA by TripAdvisor
- 2018 Rated #1 Key West Hotel by Fodor's Travel
- 2018 Ranked #1 Hotel in Key West for 2018 - US News
- 2018 Rated 4 Diamonds by AAA (one of only two properties in Key West)
- 2017 Ranked #1 hotel and #1 resort in Key West by US News
- 2016 Property of the Year from the Key West Lodging Association
- 2015 Traveler's Hall of Fame Award from TripAdvisor
- 2015 Insiders' Select Award from Expedia
- 2015 Award of Excellence from Booking.com
- #1 Rated Resort in the Florida Keys by Booking.com
- Top 5 Rated Resort in Key West by TripAdvisor
- #1 Rated Key West Resort on Yelp
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|Guest •||January 27, 2019|
Very friendly staff. ...
Very friendly staff. The rooms are well equipped with full kitchen, washer and dryer, comfortable bedrooms. The heated pools live up to expectations. Happy hour was fun and the bar attendant very friendly. Very modern
|Guest •||January 23, 2019|
The rooms are very ...
The rooms are very clean with plenty of space. The staff is friendly and they make sure you know of the amenities offered. The cable is very limited and the showers are those annoying rain fall types so that is annoying. Free wifi though …MoreThe rooms are very clean with plenty of space. The staff is friendly and they make sure you know of the amenities offered. The cable is very limited and the showers are those annoying rain fall types so that is annoying. Free wifi though and an awsome pool makes it so you really don't worry about it. The fitness center is small with only limited equipment but I was still able to do my morning routine so I am fine with it. You will probably need to share though. The view is not all that great. You have to walk to see the ocean so that kind of takes away from the beach aspect. It is close to a lot of shops and restaurants though. You can walk or rent a bike. All in all, it is worth staying here but try to get a deal
|Guest •||January 21, 2019|
Very helpful service. Very ...
Very helpful service. Very nice and up to date rooms
|Guest •||January 06, 2019|
Overall we had a ...
Overall we had a great stay at the Santa Maria suites in Key West. The location of the property is fantastic - within a block of the beach and all the life on Duval Street. We stayed in the Flat Pool View suite, which was quite modern and …MoreOverall we had a great stay at the Santa Maria suites in Key West. The location of the property is fantastic - within a block of the beach and all the life on Duval Street. We stayed in the Flat Pool View suite, which was quite modern and fitted with everything you would need. Common areas were well maintained. The staff embody the meaning of hospitality and go above and beyond to ensure a comfortable stay - special shout-out to Matilda and Jason in this regard.From my perspective, this could have very well been a 5* rating but for 2 issues - 1) the housekeeping left a lot to be desired - suites were not completely cleaned and amenities/toiletries were not replaced, unless requested; 2) the second room/bathroom in the suite is much smaller with a lot of wasted area for closet/storage space. I would have much rather had both rooms the same size given that the suite is designed to be occupied by 4 peopleThat being said, I would definitely be back for another stay at the Santa Maria Suites
|Guest •||December 25, 2018|
Great staff very nice ...
Great staff very nice place