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Reviews & Accolades

Key west resort reviews that really take you there

Feel the barefoot beach vibe of Key West in our reviews. Guests love our great location in Old Town close to the heart of it all - Mallory Square, popular Key West festivals and the exciting nightlife of Duval Street. They can't help but rave about our luxurious, condo-style suites and unexpected amenities like free smoothies by the pool.
 
Discover why Santa Maria Suites Resort is the Key West hotel of choice for families, couples and friends looking for privacy and convenience. And if you've already been our guest, why not share your experience with the world?
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Awards & Accolades

  • 2020 Ranked #1 Hotel in Key West for 2020 - US News 
  • 2019 Rated the #13 hotel in the USA by TripAdvisor 
  • 2018 Rated the #6 hotel in the USA by TripAdvisor  
  • 2018 Rated #1 Key West Hotel by Fodor's Travel
  • 2018 Ranked #1 Hotel in Key West for 2018 - US News 
  • 2018 Rated 4 Diamonds by AAA (one of only two properties in Key West)
  • 2017 Ranked #1 hotel and #1 resort in Key West by  US News 
  • 2016 Property of the Year from the Key West Lodging Association 
  • 2015 Traveler's Hall of Fame Award from TripAdvisor
  • 2015 Insiders' Select Award from Expedia
  • 2015 Award of Excellence from Booking.com
  • #1 Rated Resort in the Florida Keys by Booking.com
  • Top 5 Rated Resort in Key West by TripAdvisor
  • #1 Rated Key West Resort on Yelp
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   Guest   •   October 21, 2020

I really enjoyed my ...

I really enjoyed my stay at this resort; however, there were a few issues. Positives: 1. staff is incredible - very helpful and friendly. 2. rooms were very clean (I did have a problem with my shower not being clean but the hotel refunded me for my resort fee and sent house keeping over asap to clean it) 3. I have never stayed in such a clean and well cared for hotel. 4. the hotel felt very safe and well kept up. 5. the rooms are very spacious and it is so nice to have a full kitchen and washer and dryer 6. house keeping is incredible! They emptied the coffee pot every day, loaded and ran the dishwasher, perfectly made the beds, and even vacuumed the couch every single day! 7. a more quite and peaceful environment. Negatives : 1. the walls are thin. I could hear every step from the people above me. 2. the beds are very firm and not vey comfortable. The sheets were also not very soft. 3. the free smoothies are just slushies that are not very good 4. you have to pay extra to rent the bikes the resort "provides." 5. the "garden view" is a view of a wall, mailboxes, and an electrical panel
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  Guest   •   October 09, 2020

BEST ACCOMMODATIONS WE HAVE ...

BEST ACCOMMODATIONS WE HAVE EVER STAYED IN. The staff was perfect! Courteous, friendly, fast, and fun. The suite was beyond our expectations! The daily treats in your room are fabulous. Muffins, ice cream bars and chocolate at turn down service. We WILL be back here again! Thank you Matilda for the great service and Demetri for the fun times at the pool
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  Guest   •   October 03, 2020

Resort is super clean. ...

Resort is super clean. Matilda was amazin
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  Guest   •   October 02, 2020

Beautiful,clean,and friendly staff

Beautiful,clean,and friendly staff
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  Guest   •   October 02, 2020

Really nice

Really nice
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