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Santa Maria Suites Florida Reviews Accolades

Reviews & Accolades

See What Our Guests Have to Say

Guests love our great location in Old Town close to the heart of it all - Mallory Square, famous Key West festivals, and the exciting nightlife of Duval Street. They can't help but rave about our luxurious, condo-style suites and unexpected amenities like free smoothies by the pool.

All Reviews

Guest   •   January 04, 2020

We very much enjoyed ...

We very much enjoyed our stay at Santa Maria between Christmas and New Year 2019. The property is small and laid back. Also not sure we would call it a resort as much as a low-key respite from the party cruise vibe of downtown Key West, which is right outside your door! Very centrally located to Duval Street, Southernmost Point, Butterfly Conservatory, Higgs Beach, restaurants, etc. The property is fairly new and they did a good job soundproofing the suites so it was truly a sanctuary. Our suite had 2 bedrooms and 2 baths, full kitchen and laundry. The kitchen was helpful for the night we were too wiped out to go out and made spaghetti bought at the convenience store across the street. The pool area is small but suited our needs and is steps from all rooms. The free slushies were a big hit with the kids. The happy hour was a big hit with the parents and LEE is an amazing team member for this resort. She not only makes great drinks and closely looks after the pool guests; she is a military medic and ready to help out anyone in need A kid at the pool twisted his ankle and she was ON IT. Santa Maria is very lucky to have Lee on staff and all staff was super friendly. There were a couple minor negatives. 1 - the onsite sushi restaurant, which is not affiliated with the hotel, isn't so friendly and even though it was mostly empty from 6-7:30 almost every day, they were unwilling to accommodate our party for an early dinner at all during our trip, claiming they were at capacity with reservations. 2 - the hotel does not enforce the rule that pool chairs left unattended for more than 1 hour are not reserved. Each day on our trip a rude group claimed an entire row of chairs before 8am by placing towels and a book on each chair, then did not show up until close to 11am. This area was right next to our room so we were disappointed to not be able to sit there during our whole stay. Anyway, in all it is a great place to stay for families or groups on vacation in Key West.
Service
Quality
Cleanliness
Guest   •   December 31, 2019

Excellent! A quiet and ...

Excellent! A quiet and enclosed resort with great facilities and very friendly and helpful staff.
Service
Quality
Cleanliness
Guest   •   December 31, 2019

Excellent! A quiet and ...

Excellent! A quiet and enclosed resort with great facilities and very friendly and helpful staff.
Service
Quality
Cleanliness
Guest   •   December 22, 2019

Clean, modern, very nice ...

Clean, modern, very nice location.
Service
Quality
Cleanliness
 
  • Awards & Accolades
    • 2025  Ranked #4 US Resorts - Condé Nast
    • 2025  Ranked #2 in Best Key West Resort - US News & World Reports
    • 2025  Ranked #33 in Florida Resorts - US News & World Reports
    • 2024 Traveler's Choice: Best of the Best - TripAdvisor
    • 2024  Ranked #2 Family Resort in the US - TripAdvisor
    • 2024 Ranked #1 in Best Key West Resort - TripAdvisor
    • 2024 Ranked #1 in Best Key West Resorts - US News
    • 2024 Fodor's Choice - Travel
    • 2023 Traveler's Choice: Best of The Best - TripAdvisor
    • 2023 Rated #1 Best Resort in Key West - US News
    • 2023 Booking.com ‘Traveller Review Award'
    • 2021 Ranked #1 Hotel in Key West for 2021 - US News
    • 2021 Ranked #17 Hotel in Florida for 2021 - US News
    • 2020 Ranked #1 Hotel in Key West for 2020 - US News
    • 2019 Rated the #13 hotel in the USA by TripAdvisor
    • 2018 Rated the #6 hotel in the USA by TripAdvisor
    • 2018 Rated #1 Key West Hotel by Fodor's Travel
    • 2018 Ranked #1 Hotel in Key West for 2018 - US News
    • 2018 Rated 4 Diamonds by AAA (1 of only 2 properties in KW)
    • 2017 Ranked #1 hotel and #1 resort in Key West by US News
    • 2016 Property of the Year from the KW Lodging Assoc.
    • #1 Rated Resort in the Florida Keys by Booking.com
    • Top 5 Rated Resort in Key West by TripAdvisor
    • #1 Rated Key West Resort on Yelp