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Santa Maria Suites Florida Reviews Accolades

Reviews & Accolades

See What Our Guests Have to Say

Guests love our great location in Old Town close to the heart of it all - Mallory Square, famous Key West festivals, and the exciting nightlife of Duval Street. They can't help but rave about our luxurious, condo-style suites and unexpected amenities like free smoothies by the pool.

All Reviews

Guest   •   March 01, 2025

The location the rooms ...

The location the rooms were secluded and private. Pretty neat layout. Pool area was beautiful.
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Guest   •   February 22, 2025

Amazing place, great service.

Amazing place, great service.
Service
Quality
Cleanliness
Guest   •   February 02, 2025

We had a really ...

We had a really wonderful stay here. Visited as a family of 4 — my husband and I, my mom and our 3 year old. We could not have stayed at a better place. We booked a bi level garden suite and it was really really nice. Immaculate. Pool was so clean and complimentary snacks all day were really appreciated. What set this apart from anywhere else was the service. Muffins delivered daily to our room, dove chocolate ice cream bars and night time chocolates. Probably one of the most accomodating places we have stayed. The location is on the quieter end of Duval, but within steps of all the action. Milagro, the restaurant on site was excellent with a great tequila bar my husband enjoyed. I would stay here again and again. Truly wonderful in every way
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Guest   •   December 29, 2024

We loved the pool ...

We loved the pool and the location of this resort. Comfy beds, washer dryer was awesome, unit was nice and quiet. Ana's cafe across the street for coffee and breakfast was 10/10. The hotel was having some fire alarm issues during our stay, but the management team worked through it the best they could. Tessica was working the front desk during the fire alarm issues and she handled herself very well with some angry/frustrated hotel guests. Adam was the supervisor working during this time and he also handled himself well. The general manager, Mark Bibb, was very reasonable and clearly takes pride in how he handles business at this resort.
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  • Awards & Accolades
    • 2025  Ranked #4 US Resorts - Condé Nast
    • 2025  Ranked #2 in Best Key West Resort - US News & World Reports
    • 2025  Ranked #33 in Florida Resorts - US News & World Reports
    • 2024 Traveler's Choice: Best of the Best - TripAdvisor
    • 2024  Ranked #2 Family Resort in the US - TripAdvisor
    • 2024 Ranked #1 in Best Key West Resort - TripAdvisor
    • 2024 Ranked #1 in Best Key West Resorts - US News
    • 2024 Fodor's Choice - Travel
    • 2023 Traveler's Choice: Best of The Best - TripAdvisor
    • 2023 Rated #1 Best Resort in Key West - US News
    • 2023 Booking.com ‘Traveller Review Award'
    • 2021 Ranked #1 Hotel in Key West for 2021 - US News
    • 2021 Ranked #17 Hotel in Florida for 2021 - US News
    • 2020 Ranked #1 Hotel in Key West for 2020 - US News
    • 2019 Rated the #13 hotel in the USA by TripAdvisor
    • 2018 Rated the #6 hotel in the USA by TripAdvisor
    • 2018 Rated #1 Key West Hotel by Fodor's Travel
    • 2018 Ranked #1 Hotel in Key West for 2018 - US News
    • 2018 Rated 4 Diamonds by AAA (1 of only 2 properties in KW)
    • 2017 Ranked #1 hotel and #1 resort in Key West by US News
    • 2016 Property of the Year from the KW Lodging Assoc.
    • #1 Rated Resort in the Florida Keys by Booking.com
    • Top 5 Rated Resort in Key West by TripAdvisor
    • #1 Rated Key West Resort on Yelp