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Santa Maria Suites Florida Reviews Accolades

Reviews & Accolades

See What Our Guests Have to Say

Guests love our great location in Old Town close to the heart of it all - Mallory Square, famous Key West festivals, and the exciting nightlife of Duval Street. They can't help but rave about our luxurious, condo-style suites and unexpected amenities like free smoothies by the pool.

All Reviews

Guest   •   August 27, 2017

Nice hotel, housekeeping is ...

Nice hotel, housekeeping is kinda lacking but good place overall
Service
Quality
Cleanliness
Guest   •   August 07, 2017

Nice rooms

Nice rooms
Service
Quality
Cleanliness
Guest   •   June 25, 2024

Bathrooms were small and ...

Bathrooms were small and two ceiling mounted rain showerheads were horrible. Neither the Queen bed nor pillows were comfortable. Pool and pool bar were great. Free bottled water at the pool was nice. Staff brought by muffins and chocolates each night. Front desk staff were polite and professional. They allowed us to park two vehicles at $20/vehicle/night. Location is close to the beach, Southernmost Point, the Lobster Shack, Cuban coffee and a couple of bars. Kitchen was adequately equiped. We had a two bedroom suite and it was fine for 4 people, but you have to be able to walk two flights of stairs to get to your bedroom.
Service
Quality
Cleanliness
Guest   •   June 25, 2024

Bathrooms were small and ...

Bathrooms were small and two ceiling mounted rain showerheads were horrible. Neither the Queen bed nor pillows were comfortable. Pool and pool bar were great. Free bottled water at the pool was nice. Staff brought by muffins and chocolates each night. Front desk staff were polite and professional. They allowed us to park two vehicles at $20/vehicle/night. Location is close to the beach, Southernmost Point, the Lobster Shack, Cuban coffee and a couple of bars. Kitchen was adequately equiped. We had a two bedroom suite and it was fine for 4 people, but you have to be able to walk two flights of stairs to get to your bedroom.
Service
Quality
Cleanliness
 
  • Awards & Accolades
    • 2025  Ranked #4 US Resorts - Condé Nast
    • 2025  Ranked #2 in Best Key West Resort - US News & World Reports
    • 2025  Ranked #33 in Florida Resorts - US News & World Reports
    • 2024 Traveler's Choice: Best of the Best - TripAdvisor
    • 2024  Ranked #2 Family Resort in the US - TripAdvisor
    • 2024 Ranked #1 in Best Key West Resort - TripAdvisor
    • 2024 Ranked #1 in Best Key West Resorts - US News
    • 2024 Fodor's Choice - Travel
    • 2023 Traveler's Choice: Best of The Best - TripAdvisor
    • 2023 Rated #1 Best Resort in Key West - US News
    • 2023 Booking.com ‘Traveller Review Award'
    • 2021 Ranked #1 Hotel in Key West for 2021 - US News
    • 2021 Ranked #17 Hotel in Florida for 2021 - US News
    • 2020 Ranked #1 Hotel in Key West for 2020 - US News
    • 2019 Rated the #13 hotel in the USA by TripAdvisor
    • 2018 Rated the #6 hotel in the USA by TripAdvisor
    • 2018 Rated #1 Key West Hotel by Fodor's Travel
    • 2018 Ranked #1 Hotel in Key West for 2018 - US News
    • 2018 Rated 4 Diamonds by AAA (1 of only 2 properties in KW)
    • 2017 Ranked #1 hotel and #1 resort in Key West by US News
    • 2016 Property of the Year from the KW Lodging Assoc.
    • #1 Rated Resort in the Florida Keys by Booking.com
    • Top 5 Rated Resort in Key West by TripAdvisor
    • #1 Rated Key West Resort on Yelp