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Santa Maria Suites Florida Reviews Accolades

Reviews & Accolades

See What Our Guests Have to Say

Guests love our great location in Old Town close to the heart of it all - Mallory Square, famous Key West festivals, and the exciting nightlife of Duval Street. They can't help but rave about our luxurious, condo-style suites and unexpected amenities like free smoothies by the pool.

All Reviews

Guest   •   December 07, 2018

Tolles Resort mit grosszügigen ...

Tolles Resort mit grosszügigen Suiten. Leider hält sich das Publikum nicht immer an die Regeln, das stört die Ruhe am Pool zum Teil.
Service
Quality
Cleanliness
Guest   •   October 21, 2020

I really enjoyed my ...

I really enjoyed my stay at this resort; however, there were a few issues. Positives: 1. staff is incredible - very helpful and friendly. 2. rooms were very clean (I did have a problem with my shower not being clean but the hotel refunded me for my resort fee and sent house keeping over asap to clean it) 3. I have never stayed in such a clean and well cared for hotel. 4. the hotel felt very safe and well kept up. 5. the rooms are very spacious and it is so nice to have a full kitchen and washer and dryer 6. house keeping is incredible! They emptied the coffee pot every day, loaded and ran the dishwasher, perfectly made the beds, and even vacuumed the couch every single day! 7. a more quite and peaceful environment. Negatives : 1. the walls are thin. I could hear every step from the people above me. 2. the beds are very firm and not vey comfortable. The sheets were also not very soft. 3. the free smoothies are just slushies that are not very good 4. you have to pay extra to rent the bikes the resort "provides." 5. the "garden view" is a view of a wall, mailboxes, and an electrical panel.
Service
Quality
Cleanliness
Guest   •   October 20, 2020

I really enjoyed my ...

I really enjoyed my stay at this resort; however, there were a few issues. Positives: 1. staff is incredible - very helpful and friendly. 2. rooms were very clean (I did have a problem with my shower not being clean but the hotel refunded me for my resort fee and sent house keeping over asap to clean it) 3. I have never stayed in such a clean and well cared for hotel. 4. the hotel felt very safe and well kept up. 5. the rooms are very spacious and it is so nice to have a full kitchen and washer and dryer 6. house keeping is incredible! They emptied the coffee pot every day, loaded and ran the dishwasher, perfectly made the beds, and even vacuumed the couch every single day! 7. a more quite and peaceful environment. Negatives : 1. the walls are thin. I could hear every step from the people above me. 2. the beds are very firm and not vey comfortable. The sheets were also not very soft. 3. the free smoothies are just slushies that are not very good 4. you have to pay extra to rent the bikes the resort "provides." 5. the "garden view" is a view of a wall, mailboxes, and an electrical panel.
Service
Quality
Cleanliness
Guest   •   March 16, 2018

het was goed en ...

het was goed en gezellig
Service
Quality
Cleanliness
 
  • Awards & Accolades
    • 2025  Ranked #4 US Resorts - Condé Nast
    • 2025  Ranked #2 in Best Key West Resort - US News & World Reports
    • 2025  Ranked #33 in Florida Resorts - US News & World Reports
    • 2024 Traveler's Choice: Best of the Best - TripAdvisor
    • 2024  Ranked #2 Family Resort in the US - TripAdvisor
    • 2024 Ranked #1 in Best Key West Resort - TripAdvisor
    • 2024 Ranked #1 in Best Key West Resorts - US News
    • 2024 Fodor's Choice - Travel
    • 2023 Traveler's Choice: Best of The Best - TripAdvisor
    • 2023 Rated #1 Best Resort in Key West - US News
    • 2023 Booking.com ‘Traveller Review Award'
    • 2021 Ranked #1 Hotel in Key West for 2021 - US News
    • 2021 Ranked #17 Hotel in Florida for 2021 - US News
    • 2020 Ranked #1 Hotel in Key West for 2020 - US News
    • 2019 Rated the #13 hotel in the USA by TripAdvisor
    • 2018 Rated the #6 hotel in the USA by TripAdvisor
    • 2018 Rated #1 Key West Hotel by Fodor's Travel
    • 2018 Ranked #1 Hotel in Key West for 2018 - US News
    • 2018 Rated 4 Diamonds by AAA (1 of only 2 properties in KW)
    • 2017 Ranked #1 hotel and #1 resort in Key West by US News
    • 2016 Property of the Year from the KW Lodging Assoc.
    • #1 Rated Resort in the Florida Keys by Booking.com
    • Top 5 Rated Resort in Key West by TripAdvisor
    • #1 Rated Key West Resort on Yelp