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Santa Maria Suites Florida Reviews Accolades

Reviews & Accolades

See What Our Guests Have to Say

Guests love our great location in Old Town close to the heart of it all - Mallory Square, famous Key West festivals, and the exciting nightlife of Duval Street. They can't help but rave about our luxurious, condo-style suites and unexpected amenities like free smoothies by the pool.

All Reviews

Guest   •   November 15, 2015

Sicherlich eine sehr schöne ...

Sicherlich eine sehr schöne Anlage, allerdings mit einer sehr schönen großen Klimaanlage vor dem Schlafzimmer, was den Preis diesbezüglich nicht rechtfertigt.
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Guest   •   January 05, 2019

Overall we had a ...

Overall we had a great stay at the Santa Maria suites in Key West. The location of the property is fantastic - within a block of the beach and all the life on Duval Street. We stayed in the Flat Pool View suite, which was quite modern and fitted with everything you would need. Common areas were well maintained. The staff embody the meaning of hospitality and go above and beyond to ensure a comfortable stay - special shout-out to Matilda and Jason in this regard. From my perspective, this could have very well been a 5* rating but for 2 issues - 1) the housekeeping left a lot to be desired - suites were not completely cleaned and amenities/toiletries were not replaced, unless requested; 2) the second room/bathroom in the suite is much smaller with a lot of wasted area for closet/storage space. I would have much rather had both rooms the same size given that the suite is designed to be occupied by 4 people That being said, I would definitely be back for another stay at the Santa Maria Suites!
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Guest   •   September 22, 2023

Stayed in 2 villa ...

Stayed in 2 villa suites with 2.5 bathrooms. Rooms upstairs, each with their own bathroom. Fully equipped kitchen with bar seating. Living area with adequate seating and a patio. Television in each bedroom and living area. Also had a washer and dryer. Laundry detergent provided. Keurig coffee maker with coffee, creamer, and sugar provided. Amenities include pool and workout room, but we were too busy with outside activities. Muffins and dove ice cream bars provided in the evenings.. They also had a happy hour at the pool daily. Onsite parking is available, but I did not use it. We used the Duval Bus Loop at no cost. Stops nearby. The staff, especially Matilda, were amazing and very helpful in scheduling outside activities and provided cost savings on excursions. Please use your housekeeping sign, so they are aware you're in the suite. Wonderful experience. Santa Maria felt more like a condo experience with some hotel amenities. Restaurants are close by for meals.
Service
Quality
Cleanliness
Guest   •   September 22, 2023

Stayed in 2 villa ...

Stayed in 2 villa suites with 2.5 bathrooms. Rooms upstairs, each with their own bathroom. Fully equipped kitchen with bar seating. Living area with adequate seating and a patio. Television in each bedroom and living area. Also had a washer and dryer. Laundry detergent provided. Keurig coffee maker with coffee, creamer, and sugar provided. Amenities include pool and workout room, but we were too busy with outside activities. Muffins and dove ice cream bars provided in the evenings.. They also had a happy hour at the pool daily. Onsite parking is available, but I did not use it. We used the Duval Bus Loop at no cost. Stops nearby. The staff, especially Matilda, were amazing and very helpful in scheduling outside activities and provided cost savings on excursions. Please use your housekeeping sign, so they are aware you're in the suite. Wonderful experience. Santa Maria felt more like a condo experience with some hotel amenities. Restaurants are close by for meals.
Service
Quality
Cleanliness
 
  • Awards & Accolades
    • 2026  Traveler's Choice Award - TripAdvisor
    • 2025  Ranked #4 US Resorts - Condé Nast
    • 2025  Ranked #2 in Best Key West Resort - US News & World Reports
    • 2025  Ranked #33 in Florida Resorts - US News & World Reports
    • 2024 Traveler's Choice: Best of the Best - TripAdvisor
    • 2024  Ranked #2 Family Resort in the US - TripAdvisor
    • 2024 Ranked #1 in Best Key West Resort - TripAdvisor
    • 2024 Ranked #1 in Best Key West Resorts - US News
    • 2024 Fodor's Choice - Travel
    • 2023 Traveler's Choice: Best of The Best - TripAdvisor
    • 2023 Rated #1 Best Resort in Key West - US News
    • 2021 Ranked #1 Hotel in Key West for 2021 - US News
    • 2021 Ranked #17 Hotel in Florida for 2021 - US News
    • 2020 Ranked #1 Hotel in Key West for 2020 - US News
    • 2019 Rated the #13 hotel in the USA by TripAdvisor
    • 2018 Rated the #6 hotel in the USA by TripAdvisor
    • 2018 Rated #1 Key West Hotel by Fodor's Travel
    • 2018 Ranked #1 Hotel in Key West for 2018 - US News
    • 2018 Rated 4 Diamonds by AAA (1 of only 2 properties in KW)
    • 2017 Ranked #1 hotel and #1 resort in Key West by US News
    • 2016 Property of the Year from the KW Lodging Assoc.
    • #1 Rated Resort in the Florida Keys by Booking.com
    • Top 5 Rated Resort in Key West by TripAdvisor
    • #1 Rated Key West Resort on Yelp