Awards & Accolades
- 2018 Rated the #6 hotel in the USA by TripAdvisor
- 2018 Rated #1 Key West Hotel by Fodor's Travel
- 2018 Ranked #1 Hotel in Key West for 2018 - US News
- 2018 Rated 4 Diamonds by AAA (one of only two properties in Key West)
- 2017 Ranked #1 hotel and #1 resort in Key West by US News
- 2016 Property of the Year from the Key West Lodging Association
- 2015 Traveler's Hall of Fame Award from TripAdvisor
- 2015 Insiders' Select Award from Expedia
- 2015 Award of Excellence from Booking.com
- #1 Rated Resort in the Florida Keys by Booking.com
- Top 5 Rated Resort in Key West by TripAdvisor
- #1 Rated Key West Resort on Yelp
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|Guest •||December 08, 2018|
A Fantastic Stay !!
We spent a week at Santa Maria Suites in early December. What a great place ! Take a look at the pics on the web site, that's what it really looks like. A small boutique type hotel located near the quiet end of Duval St., with plenty to do and see within walking distance. The 2 bedroom suite was immaculate, and the beds very comfortable. The kitchen area came complete with everything you need for the times you don't want to eat out. The pool area was the perfect size, small and intimate, surrounded by lush tropical foliage. The complimentary smoothies were a nice touch, as was the nightly turndown service which brought dove bars and muffins for the morning. The most impressive thing of all though, was the true customer service provided by Matilda, Natasha, Jason, Alex and all the staff. A very special shout out to Matilda, who helped from the very first phone call, answered all my questions, made great recommendations and took wonderful care of us. Without a doubt, one of the nicest people we have ever met in our travels. Overall, two great big thumbs up !
|Guest •||December 04, 2018|
This hotel exceeded our expectations. It's in the best location, clean and has a friendly staff. Matilda at the front desk was super nice and helpful. She organized our boat adventure and went above and beyond for us. Jason at the pool bar was fun and attentive. I would highly recommend staying at this property
|Guest •||December 03, 2018|
We had a wonderful experience staying at the Santa Maria Hotel. The staff was amazing, especially Matilda and Jason. Our suites were clean and fresh towels everyday. The pool was so much fun and really enjoyed happy hour! Relaxing atmosphere
|Guest •||December 03, 2018|
Excellent for a girls trip
great accommodations for 5 of us for a girls get away the 2 rooms with the bathrooms attached with the half bath on main floor along with a sofa pull out was just the ticket for us -- the staff went out of there way to accommodate - Jason surely kept us entertained during the cocktail hours at the pool and made sure we had plenty of wine in our glasses....and the front desk personnel was fantastic Matilda and Natasha were are go to ladies thank you for making my birthday trip a great one.
|Guest •||November 30, 2018|
Santa Maria Suites has always been our Key West get away place. The staff goes above and beyond and the suites are beautiful. Just making a reservation with the front desk staff, Natalie, Matilda, Josh or the Manager Chad is totally flawless. Alex at the pool bar is exceptional at taking care of your towel and cocktail needs! You can't forget about the little bar/store across the street, The Tipsy Rooster, where the management and staff of Dave, Jen, Lisa or Diamond Dave go out of their way to make you feel at home. It's also a great place to visit with locals and meet new travelers. Key West is by far a great place for sun and fun. Santa Maria Suites and staff just makes your vacation travel that much more enjoyable